Privacy Policy
Last Updated: Nov 3, 2025
At Qilume, we value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Your name, phone number, email address, and other contact details provided through our website forms, bookings, or consultations.
- Medical or Skin Details (if applicable): Information you share during appointments or online consultations to help us provide personalized treatments.
- Website Usage Data: Information such as IP address, browser type, and pages visited — collected through cookies or analytics tools to improve our services.
How We Use Your Information
We use your information to:
- Schedule and manage your appointments
- Provide personalized skincare or beauty treatments
- Respond to your inquiries or requests
- Send updates, offers, or reminders (only if you’ve opted in)
- Improve our website and client experience
- Comply with legal or regulatory obligations
- Maintain accurate health records to ensure treatment safety and effectiveness
Data Protection
We take appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, or loss.
Your information is stored securely and only accessible to authorized staff members.
Sharing Your Information
We may share limited data only with:
- Medical or skincare specialists working under Qilume (for your treatment)
- Payment processors (for billing)
- Service providers that support our operations (e.g. website hosting, email systems) All partners are required to maintain strict confidentiality and data protection standards.
Cookies & Analytics
Our website may use cookies to enhance your browsing experience and understand site usage. You can adjust your browser settings to refuse cookies if you prefer.
Your Rights
You have the right to:
- Ask us what data we hold about you
- Request corrections or updates
- Opt out of promotional messages at any time
To exercise any of these rights, please contact us at info@qilumeaesthetics.com
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated “Last Updated” date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: info@qilumeaesthetics.com
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